Pilot Freight Services Tracking
Enter a Pilot Freight Services PRO number (housebill) to see where your shipment is: the status, the route, the estimated delivery, the home-delivery appointment and every scan with its local time. Pilot is part of Maersk. Free, no sign-up.
How to track a Pilot shipment
- Find the PRO (housebill) number on your Pilot booking confirmation, the shipping label or the delivery receipt.
- Enter it and select Track. Spaces before or after the number are ignored.
- Read the status, the appointment and the scan history, newest first.
- Bookmark the result page to check again later.
Pilot reference numbers
| Number | Where to find it |
|---|---|
| PRO / housebill / tracking number | On the Pilot booking confirmation, the label and the delivery receipt. This is the number to track with. |
| Customer reference or PO | Your own references. This tool does not look them up; use the PRO number. |
Pilot tracking stages explained
| Step | Stage | What it means |
|---|---|---|
| 01 | Picked Up | Pilot has picked up the freight from the shipper. |
| 02 | In Transit | The freight is moving through Pilot stations and transfer hubs. |
| 03 | At Delivery Terminal | The freight is at the Pilot station that delivers it; a home delivery is booked from here. |
| 04 | Out For Delivery | The freight is on the delivery truck. |
| 05 | Delivered | The freight has been delivered. |
Pilot scan codes
| Code | Scan | What it means |
|---|---|---|
| XML | Shipment information received | Pilot has the shipment details from the booking. |
| WPP | Waiting for pickup | The pickup is requested and waiting for a driver. |
| DPU | Driver dispatched for pickup | A driver is on the way to the shipper. |
| PU | Picked up | The freight was picked up. |
| ALR | Alerted | A Pilot station has been told the freight is coming. |
| COB | In transit | The freight is loaded and moving. |
| ATR | Arrived at transfer terminal | The freight reached a transfer hub on the way. |
| REV | Arrived at Pilot location | The freight reached the Pilot station that delivers it. |
| CON2 | Left message | Pilot tried to reach the consignee to book the delivery. |
| APT | Appointment scheduled | A delivery window is booked with the consignee. |
| OFD | Out for delivery | The freight is on the delivery truck. |
| DEL | Delivered | The freight was delivered. |
| ATD | Attempted delivery | A delivery was attempted but not completed. |
| NFR | No further response | The consignee could not be reached after several tries. |
| RFS | Refused | The consignee refused the delivery. |
| DAM | Shipment damaged | The freight was damaged. |
| XXX | Cancelled | The shipment was cancelled or voided. |
Track Pilot Freight Services shipments from your code
The same lookup is available as JSON through the FreightAPIs API on the Starter plan and up, with one status scale and event history shared by every carrier we track. One call per lookup; calls that cannot reach Pilot Freight Services are not charged.
curl -H "X-API-Key: $FREIGHTAPIS_KEY" \
"https://freightapis.dev/api/track/pilot?ref=YOUR_NUMBER"Pilot Freight Services tracking - FAQ
How do I track a Pilot Freight Services shipment?
Enter the Pilot PRO number (also called the housebill or tracking number) and select Track. The page shows the status, the route, the estimated delivery, any home-delivery appointment and every scan.
Is Pilot Freight Services part of Maersk?
Yes. Pilot Freight Services is owned by Maersk and also appears as Maersk Delivers. Shipments booked with Pilot are tracked here by their Pilot PRO number.
What is a Pilot PRO or housebill number?
It is the tracking number Pilot assigns to each shipment, on the booking confirmation, the shipping label and the delivery receipt. Pilot calls it the PRO, housebill or tracking number; they are the same number.
Why is my Pilot shipment not found?
Check the number for typos. Pilot returns tracking only for shipments on the account this tool uses, so a shipment booked under a different Pilot account may not be found here; use Pilot's own tracking for those.
What does "Appointment scheduled" mean?
For home delivery, Pilot calls or texts the consignee to book a delivery window. Once it is booked, the window is shown on this page until the freight is delivered.
What are threshold and room of choice delivery?
They are Pilot's home-delivery service levels. Threshold delivery brings the freight to the first dry area inside the door; room of choice carries it to the room the consignee picks. The service is shown on the tracking result.
What time zone are Pilot tracking times in?
Times are shown exactly as Pilot records them, with their UTC offset (for example UTC-4 for Eastern daylight time). Pilot often records scans in Eastern time even when the freight is elsewhere, so a scan in California can show UTC-4.
Is this Pilot tracking tool free?
Yes. Tracking is free and needs no account or sign-up. Names, addresses, phone numbers, what is in the shipment and the name of the person who signed for it are not shown.